Library FAQ

We offer Video on Demand (VOD) as part of our Library Reserves.  The Video on Demand system allows users to view video content over the Internet from any computer. To take advantage of this service, the following information is provided. If you have a question not covered below, please contact reserve@csusm.edu and we will do our best to assist you.

How do I get started?  

First read through this important information. It is intended to ensure a positive experience using our VOD reserves service.

For all titles including personal copies, this online Media Reserve Form is required to submit your requests.

How will staff add the film links to Canvas? 

Library Reserves staff will add materials to your courses Library Reserves list which is accessible through Canvas' "Library Reserves" link in your course navigation menu. 

How long does this take?  

Depending on the title, some encoding is done in real-time. During the beginning of a semester, staff need at least 7 working days lead time before adding links to your Cougar Courses.

Currently encoding of new VOD requests can take longer due to limited staffing allowed on campus. Please submit requests at least 2-3 weeks in advance of when the film is needed by.

I have many videos that I want on VOD. What should I do?  

Prioritize your requests. They are processed in the order received.  NOTE:  Due to the popularity of this program, we must hold each faculty member's requests to a maximum of 6 hours of recording time per week.

What can I put on VOD?  

Any film from the Library’s collection or personal copies can be used as long as they’re original copies that adhere to copyright laws. Films acquired through CSU+ or Interlibrary Loan are not able to be placed on VOD. Personal copies must remain physically on reserve in the library in order to be made available online. 

I recorded a TV program. Can you place on VOD?  

Yes, but with restrictions. On-air recordings cannot be used for longer than 10 days due to copyright restrictions.

I completed the form. What else is there to do?  

If the request includes personal copies, they must be brought to the 3rd floor Circulation Desk to add to your container. Films must always be put on Reserves for it to be eligible for placing on Video on Demand.

How will I know that the links have been added? 

Once the films have been encoded and the process completed, the link to the film will be added to your Library Reserves list. Film links can be viewed through Library Reserves lists accessible through Canvas and library staff will email you to let you know it is available. 

Can I submit videos for my non-CSUSM classes?  

No. VOD links are not to be used for teaching at other campuses.

How long does my video stay on VOD?  

VOD links for personal copies will be kept active until you no longer need them. Semesters that the films are not being used will result in personal copies no longer being viewable online. In order for VOD links to remain active, you must be using the film that semester and the physical film must be on reserve in the Library.