FAQ Search Box

Why am I being told I need DUO Multi-Factor Authentication to login to a database?

DUO multi-factor authentication (MFA) is an additional method of verifying your identity and protecting your information when you log into CSUSM systems and websites. 

All students, staff, and faculty accessing CSUSM systems and application are required to use multi-factor authentication. 

Go to https://www.csusm.edu/iits/iitsforyou/multifactor-authentication/index.html for additional information and DUO set up instructions.

Answered by: Amanda Kalish CSUSM | Last updated on: May 23, 2022 | Views: Views: 13

Library Services Help

Library Hours

During Library Services Help live chat hours, library staff offer help with any general library questions, including questions about your account, how to access textbooks and films, and more.

Send an Email

Call: (760) 750-4348
Text: (760) 239-5106

Research Help

Live Chat with a Librarian 24/7!

A CSUSM librarian is available during the hours listed below.

May 22, 2022 – August 13, 2022
All floors:

May 22 - August 13, Intersession I & Summer Session all dates

Sun Closed
Mon–Thurs 10AM-4PM
Fri 10AM-3PM
Sat Closed
May 30

Closed (Memorial Day)

July 4

Closed (Independence Day)


All other times a non-CSUSM librarian will be picking up the chat and can help with general reference questions but may forward your information to a CSUSM librarian for further help.

If you require more in-depth help with your research, you may contact your subject specialist librarian directly by emailing them.